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Returns

               If you discover an issue with an item, you should contact the vendor directly and expect that
               any resolution will take longer than it would in the U.S. We recommend that you keep a copy
               of all your receipts, invoices, or contracts, along with the shop’s contact information. Keep in
               mind, local practice may vary from U.S. standards, so don’t assume that you have a certain
               number of days after the purchase to speak up or that you are guaranteed a refund.


               Crafts & Souvenirs

               The Baltics

               Specialties of the Baltics include amber, CDs of traditional music, ceramics, knit goods, lace,
               leather-bound books, linen, local liquors such as Vana Tallinn and Black Balzam, silverware,
               and woodcarvings. You can also pick up candies, vodka, glass and woodwork, artwork, vintage
               T_PX^  LYO @>>= P]L VYTNVVYLNV^ _S]Z`RSZ`_ _SP ]PRTZY TY ^SZ[^ LYO L_ ʮPL XL]VP_^

               Russia

               Among the best buys in Russia are black caviar (sold in small sealed jars), the traditional
               Russian wooden nest of dolls (matryoshkas), hand-embroidered shirts and blouses, balalaikas,
               samovars, watches (Raketa brand and military watches), chess sets, pure wool scarves, lacquer
               MZcP^  SL_^  aZOVL  LXMP]  XLWLNST_P UPbPW]d  [Z]NPWLTY LYO MZZV^  DZ`ɪWW LW^Z ʭYO L aL]TP_d ZQ
              small Christmas and Easter gifts made by Russian craftsmen for sale throughout the year that
              make great unique presents for friends.

              To bring back a little of Russia with you, you have some traditional items to choose from. The
              blue and white Russian porcelain Gzhel is used for vases, table settings, some delicate toys,
              LYO ʭR`]TYP^  9P^_TYR OZWW^ L]P LW^Z bTOPWd LaLTWLMWP TY >_ ;P_P]^M`]R  L^ bPWW L^ =`^^TLY LYO
               Ukrainian style shirts with intricate embroidery. Palekh boxes (brightly colored and lacquered
               bT_S YL_TaP L]_bZ]V  L]P ZY ^LWP TY MP__P] ^Z`aPYT] ^SZ[^  6TZ^V^ ZʬP] LXMP] LYO ^TWaP]
               jewelry, and some churches allow you to purchase Russian Orthodox religious items.


               Poland
               Polish folk objects make good mementos and are an excellent value. Some interesting
               possibilities include embroidery, lace, dolls in folk costumes, prints and engravings, amber,
               [Z__P]d  LYO bZZONL]aTYR^  ?SP bTOP ]LYRP ZQ NSLTY ^_Z]P^ ^[PNTLWTeTYR TY OTʬP]PY_ WZNLW bL]P^
              makes shopping in Poland relatively easy. Desa stores carry tapestries, painting, sculptures,
              and porcelain.

               U.S. Customs Regulations & Shipping Charges

               For all things related to U.S. Customs, the ultimate authority is the U.S. Bureau of Customs &
               Border Protection. Their website, www.cbp.gov has the answers to the most frequently asked
               questions. Or you can call them at 1-877-227-5511.

               The top three points to know are:






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